Troubleshooting
Get help with technical issues (trouble signing in, video or texting complications, etc.)
- How do I turn on notifications?
- How do I troubleshoot audio or video issues during a Behavioral Health session?
- I experienced a bug or technical issue; what should I do?
- I'm having trouble uploading a photo; what should I do?
- My clinician asked me to establish a video connection, but I’m having technical issues.
- How does a video visit work?